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Understanding Mental Health Services in the UK: Where to Start

Navigating mental health services in the UK can feel overwhelming, especially if you’re unsure where to begin. Whether you’re looking for support for anxiety, depression, or another mental health condition, there are services available to help and you’re not alone.

🏥 NHS Mental Health Services

The NHS offers free mental health services to everyone. You can:

  • Speak to your GP: This is often the first step. They can refer you to local mental health services or prescribe treatment.

  • Access talking therapies: You can self-refer to services like IAPT (Improving Access to Psychological Therapies) for conditions like anxiety, depression, or trauma. Find your local IAPT service here.

📞 Crisis and Emergency Help

If you're in crisis:

  • Call 999 if you or someone else is in danger.

  • Contact NHS 111 for urgent but non-life-threatening mental health concerns.

  • Many areas also have 24/7 crisis lines run by NHS trusts.

🤝 Charities and Helplines

Several UK charities offer helplines, text support, or counselling:

  • Samaritans: 116 123 (24/7)

  • Mind: mind.org.uk

  • Shout: Text “SHOUT” to 85258 for free, confidential support.

🧑‍⚕️ Private and Online Services

Private therapy is available across the UK, both in person and online. Prices vary, but some therapists offer sliding scale fees based on income. Look for professionals registered with:

  • BACP (British Association for Counselling and Psychotherapy)

  • UKCP (UK Council for Psychotherapy)

🏘️ Community Support

Community mental health teams, peer support groups, and local charities often provide accessible help. Ask your GP or local council for details.


💬 It is ok To Ask For Help

It’s okay to ask for help. Mental health matters, and support is available no matter where you’re starting from. Whether it’s through the NHS, a charity, or talking to someone you trust your journey toward feeling better is valid and worth taking.


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